- Item Type: Quadrocopter
- ABS+Stainless Steel
- Model Name: DJI Tello
- Packed Size: 30 x 30 x 5 cm / 11.81 x 11.81 x 1.97 inch
- Quadrocopter Battery: 3.8V 1100 MaH ( Included)
- Transmitter Battery: 3 x 1.5 AA Battery (Not Included)
- Frequency: 2.4 Hz
- Channel: 4ch
- Gyro: 6 axis
- Charging Time: 60 – 70 mins
- Flying Time: 13 min
- R/C Distance: 100 m / 3149.61 inch
- Package Includes: 1 x Set
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Drones And Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dronesandaccessories.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Drone received!! :)) Sending of course is very strange. At first the remote came, in 4 days. The debt came separately after 7 days, while on track it was seen that they handed it to the courier service, there it was 4 days riding in moscow and then sent by the post of russia. No that at once all mail, faster i would have found joy :)) until i started, the batteries are charged :))
The goods went to the rostov region a little more than a month. Packed securely in hard cardboard. Branded packaging is not wrinkled. In addition, i bought a bluetooth gamepad for controlling the drone, also well packed, everything is whole. Additional 2 battery store sent separately and only after the letter when not found them in the parcel. The drone itself is chic, very stable in the air. Controlled easily. With the gamepad of course it is much better to control than just from the screen. The room is small, it is better to fly on the street, but if the wind is less strong, it is demolished, very badly resists the wind. Immediately sent it to a height of 4 floors, you can higher, for this purchased wifi repeater xiaomi. There are nuances in the connection. See the manufacturer's website for a list of supported phones. Without problems works only with them. With the rest you need dances with beads and then it does not always help. For example, my oneplus 3 t did not connect in any way, wrote in support. As a result, the decision-to disable 4g and then everything worked.
Sent mega fast. The courier brought to the house. Everything is safe and sound. The store recommend 100 percent. The box is also whole, not crumpled. It was important because the order was for a gift. Thank you)
Arrived in 3 days! Delivered by courier, and separately the remote control, separately the drone itself and on different days. The drone is very cool, flies smoothly. I recommend this store and the product! I would put 10 stars!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Great! Very small! Delivery is very fast! For beginners excellent, not very powerful, in the wind, i think, will blow it. The street has not yet been tested. Quality, price corresponds. Thank you!
Everything is super. The store sent the parcel quickly. The seller is sociable. Delivery to rostov-on-don 3 days.
Excellent item, fast delivery. In the box full set with extra batteries, charging box and screws. It came with 2 parcels. Remote control and everything else. Everything is clear and fast. Packaging is excellent. Nothing was wrinkled. I took a combo set-all in a branded package. Seller recommend. I plan to order from him.